AI coaching for automotive sales floors

Every top closer
started by shadowing
a veteran.

ShadowRep gives every rep a veteran to shadow, on demand. Real objection scenarios, scored against a proven method, with coaching that actually says something.

The Payment Is Too High
“Whoa, wait — $612 a month? I told you guys my limit was like $450. That's not gonna work for me.”
78/ 100 · Objection Handling
How — the GEAR method
Ground
85
Echo
70
Ask
80
Route
75
Coaching note — Good instinct not to defend the number. Next time, echo the objection back before you ask — right now Ground moves straight into Ask.
The framework

Five skills. One scorecard. Zero guessing.

Five competencies describe what a rep is developing. Within Objection Handling, the GEAR method describes how they handle any single conversation. Every scenario, quiz, and coaching plan maps back to these — so a score always means the same thing.

25%

Discovery

Uncovering real needs, motivators, timeline, and decision process.

25%

Objection Handling

Addressing price, payment, trade, and commitment hesitations — without capitulating.

Scored via GEAR: Ground → Echo → Ask → Route
20%

Closing

Moving a customer from interest to decision at the right moment.

15%

Prospecting

Quality and consistency of lead follow-up, outreach, and pipeline building.

15%

Follow-Up

Persistence, personalization, and timing of post-visit contact.

The loop

One rep, one scenario, one honest score.

A rep faces a fresh objection, responds in their own words, and gets graded the way a good GSM would grade them — on the floor, not on a curve.

01

Scenario

A fresh customer objection is generated every time — never the same wording twice.

02

Response

The rep writes exactly what they'd say, in their own words, under real pressure.

03

Score

Graded against the GEAR method — Ground, Echo, Ask, Route — not a gut feeling.

04

Coaching

Specific, direct feedback that quotes their own words back to them.

05

Progress

Every attempt is tracked, so managers see growth, not just a score.

Built for the whole store

One system, three vantage points.

Reps

Practice real objections on their own time, see exactly where they stand, and walk onto the floor having already heard the hard question once.

Managers

See the whole team's skill gaps at a glance instead of guessing from monthly numbers, and know exactly who needs ten minutes today.

Dealer admins

Manage every user and store setting from one place, with permissions that actually match who should see what.

Give your next rep a veteran to shadow.

Set up your first store in an afternoon.

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